Policy Pages

1. Who Are We?

In this policy, the term "I Love LandCruiser" (referred to as "we" or "us") signifies:

  • I Love LandCruiser, ("I Love LandCruiser").

We deeply value your trust and understand the importance of your personal information. This policy outlines how I Love LandCruiser manages your information.


2. Direct Marketing

I Love LandCruiser may send you direct marketing communications about products, services, special offers, programs, promotions, and events that may interest you. These communications may be sent via post, phone, email, or SMS using the contact details provided by you. If you wish to opt out of receiving such communications, please contact us using the details provided in section 16 below.

3. Who Do We Disclose Your Information To?

We may share your information, including data from Connected Services, within our organization for providing an integrated customer experience. Additionally, we may disclose your information to:

  • Our related companies and entities overseas for the purposes outlined in this Privacy Policy.
  • Third-party service providers with your consent.
  • Other credit providers for assessing your application or managing your credit.
  • Emergency Service Providers for providing emergency assistance.
  • Government agencies and regulators as required by law.
  • Our third-party agents or contractors who perform functions or services on our behalf.

4. Credit Reporting (Applies Only if You Seek Finance from I Love LandCruiser)

In this section, references to "we," "us," or "our" refer to I Love LandCruiser only. We participate in the credit reporting system to make informed decisions about providing credit. When you apply for credit with us, we may request a credit report about you from a Credit Reporting Body (CRB).

5. Holding and Protecting Your Information

We take reasonable steps to protect your information from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical and digital security measures.

6. Data Retention

We retain your information for as long as reasonably necessary to provide and support the products and services you have obtained from I Love LandCruiser, unless required by law to retain it for a longer period.

7. Disclosing Your Information Overseas

We may disclose your information to organizations located overseas to support the purposes outlined in this Privacy Policy.

8. Accessing and Correcting Your Information

You can generally access and request the correction of information we hold about you. For more information on accessing or correcting your information, please refer to section 16 below.

9. Your Responsibilities

To ensure the accuracy and relevance of the information we hold, please:

  • Notify us of the sale or transfer of your Toyota vehicle.
  • Notify us if you have purchased or acquired your Toyota vehicle outside of the Toyota Dealer network.
  • Inform passengers and drivers of your connected vehicle about the collection and use of vehicle data for Connected Services.

10. Resolving Concerns

If you believe your privacy has been compromised or if you think we have breached privacy laws, you can lodge a complaint with us or relevant authorities. For more information on lodging a complaint, please refer to section 16 below.

12. Contacting Us

For privacy enquiries or to contact us regarding your Toyota vehicle, you can reach out to us through the following channels:

13. Amendments

We may change this Privacy Policy at any time by publishing the amended version on our website.